Our customers and employees continue to be at the heart of everything we do. Your health, safety and well-being are at the foremost of our minds during these difficult times. We wanted to let you know that we are taking extra special measures and closely following and adapting to the government’s guidelines.
We appreciate that choosing the right flooring can be difficult at the best of times. We want to reassure you that we are doing our best to continue to deliver the same high standards of service and advice.
Our sample service is still fully operational with no signature required and our deliveries are still going ahead as normal. We do ask that drivers and customers keep contact to a minimum and respect the distance measures we have been advised to practise.
Our website will continue to be updated and our sales staff are still contactable by phone and email should you want to place an order, ask questions or seek professional advice.
We keep the majority of our products in stock at our main distribution centre in Howden so we can continue to supply our customers orders. However with some of the branded Laminate and Vinyl products, we store these in a third party warehouse which is currently on Lockdown as over 500 people work there. We are advising customers to place and secure their stock and as soon as the UK comes out of lockdown we will dispatch these goods out as a priority.
We will continue to update you and keep things running as smoothly as possible and help you as much as we can.