Delivery Options

At Luxury Flooring, we offer three main shipping services:

Standard Delivery = 2-3 working days. Free delivery is available on orders over £599 (including VAT)

Next Day Delivery* = any orders placed before 12pm will be guaranteed for delivery on the next working day. 

* Our delivery partner, Palletways, do not offer next day delivery to Cornwall and Devon. Please allow 5-7 working days for delivery to these areas.

Selected Day Delivery = you can also choose a Timed or Saturday Delivery. These will incur a surcharge in addition to the standard shipping rates shown below

Delivery Surcharges:

AM / PM Delivery - £20 | Timed Delivery - £30 | Saturday Delivery - £55

Our deliveries are carried out by TNT or Palle­tways depending on the quantity of the order.

When We Deliver

Our deliveries are made Monday - Friday, between 6am and 8pm, so we strongly recommend that you’re present at the delivery address between these hours on the day. 

You will receive an update from our delivery partners on the day of delivery day with an estimated 2 hour time slot but it’s worth noting that the exact time of arrival may be affected by traffic or other circumstances out of our control. If a delivery fails due to no one being present at the address, then you may be liable for any redelivery costs incurred. 

We always try our hardest to make sure that your order arrives in one delivery. However in some cases, your order could arrive from two different couriers. This might be because of irregular-shaped goods or orders coming from two separate warehouses. If this happens, we’ll let you know once your order is dispatched.

Where We Deliver

Luxury Flooring deliver to any household or business in the UK, however, some rural and non-mainland UK post codes may incur additional charges (please see surcharges below).

All of our pallet orders are delivered to the kerbside, which means that the driver will get the pallet as close as possible to the property, but any hazards or obstacles may affect this.

In case of any narrows roads, streets or tracks, please make us aware so we can send the appropriate vehicle.

Any more delivery questions?

Head over to our Delivery Service page where we have plenty of information on what to expect in the lead up to your delivery and on the day itself.

Shipping Rates

 
  Economy (2-3 Days) Next Day
Orders under £599 (including VAT) £40 £45
Orders over £599 (including VAT) Free £40
Samples
1st Class Special Delivery
Free £15
Remote AreasEconomy Only(3-5 Days)
  Orders Under £50 (including VAT) Orders Over £50 (including VAT)
Northern Ireland - BT £50 £150
Republic of Ireland £50 £200
Inverness - IV40-56 £50 £150
Kilmarnock - KA27 £50 £200
Kilmarnock - KA28 £50 £250
Kirkwall - KW £50 £150
Outer Hebrides - HS £50 £150
Paisley - PA20 £50 £150
Paisley - PA41, PA60-61, PA76-78 £50 £250
Paisley - PA42-49, PA62-75 £50 £200
Perth - PH42-44 £50 £250
Shetland Islands - ZE £50 £150
Guernsey - GY £50 £400
Isle of Mann - IM £50 £150
Isle of Wight - PO30-41 £50 £150
Jersey - JE £50 £200