Delivery Information

Delivery Van with Owls

At Luxury Flooring and Furnishings we offer two main shipping services. The first is our standard 3-5 working day service where your goods are delivered within this timeframe - however, many of these are made the next day. The second option is our Next Day service where any order placed before 12pm will be guaranteed for delivery on the next working day. 

Our free delivery is available on orders over £499 + VAT as part of our standard 3-5 day delivery service, and all the usual standard delivery conditions apply. 

Our deliveries are made Monday - Friday, between the hours of 9am and 6pm, and therefore we strongly recommend that you are present at the delivery address between these hours on the day your delivery is arranged for.  If a delivery fails due to no-one being present at the address, then you will be liable for any redelivery costs incurred. All deliveries are made kerb side, but the majority of the time the third party couriers are more than helpful. Please see the list of delivery surcharges below.  We're also able to deliver on a Saturday, for an additional charge.

Luxury Flooring and Furnishings deliver to any household or business in the UK, however, some rural and non-mainland UK post codes may incur delivery surcharges (please see surcharges below). ETA’s are usually available if you call us on your day of delivery but this is entirely down to the courier's discretion

We do our utmost to ensure that your products arrive on one consignment, however from time to time your order may arrive in separate deliveries due to the products coming from different warehouses. Please be assured that your complete order will be delivered on the agreed date, unless you are otherwise informed.

Our deliveries are carried out by TNT or Palletways depending on the quantity of the order.

In case of any narrows roads, streets or tracks, please make us aware so we can send the appropriate vehicle.

 

Delivery Surcharges 

Please note, these are in addition to the standard rates shown below

AM / PM Delivery - £20

Timed Delivery - £30

Saturday Delivery - £55

Shipping Rates

 Economy (3-5 Days)Next Day
Orders under £500 £40 £45
Orders over £500 Free £40
Samples
1st ClassSpecial Delivery
Free £15
Remote AreasEconomy Only(3-5 Days)
 Orders Under £500Orders Over £500
BT-Nothern Ireland £120 £100
GY-Guernsey £120 £100
HS-Outer Hebrides £120 £100
IM-Isle Of Man £120 £100
IV51-56-Iverness £120 £100
JE-Jersey £120 £100
KW-kirkwall £120 £100
KA27-28-Kilmarnlock £120 £100
PA20,34,42-49,-60-79-Paisley £120 £100
PH42-44-Perth £120 £100
PO30-41-Isle Of Wight £120 £100
AB-Aberdeen £120 £100
DD-Dundee £120 £100
ZE-Shetland Islands £120 £100
Republic Of Ireland £120 £100